What is Ambassador Assist?

From home-to-gate, we want you to travel stress-free. If you forget anything beyond airport security, you can contact our CLEAR Ambassadors through our dedicated phone line. Our Ambassadors will search for your lost item and help get it back to you.^*

How It Works

Our team will work on retrieving your item and communicate directly with you via text or call.

Our CLEAR Ambassador will give you your item outside airport security, checking your ID and the item description. No longer at the airport? We will ship it to you!

Frequently Asked Questions

How do I get connected to Ambassador Assist?

What if my item is not found?

See all F.A.Q.s

^*Ambassador Assist is provided by CLEAR solely as a courtesy. CLEAR may refuse service in its sole discretion. CLEAR is not responsible for lost, stolen, missing or damaged items and will never handle items prohibited by law. CLEAR will never take an item through a TSA Security Checkpoint. See full terms and conditions, here.