CLEAR Support & FAQs

TSA PreCheck® enrollment provided by CLEAR is easy because you can get the process started online and don’t need to make an appointment to finish in-person. Simply show up at a convenient participating CLEAR location with the correct documents within 180 days to complete the application. Now you can bundle TSA PreCheck® and CLEAR Plus for the fastest way to your gate at the best value.

You will not be able to access the TSA PreCheck® lane directly after enrollment. You will need to wait until you are approved and receive your Known Traveler Number (KTN) before you can use the TSA PreCheck® lanes at airports nationwide. Most TSA PreCheck® applicants receive their KTN in 3-5 days, though some applications can take up to 60 days. TSA PreCheck® applicants will receive notice of their approval status and KTN by your preferred method of communications, email or phone. You can also check your status on our website at tsaprecheckbyclear.tsa.dhs.gov or contact customer support by phone (1-888-831-9070) 8am – 10pm ET, weekdays or email (CLEARCustomerSupport@tsa.dhs.gov) anytime. Be sure to add your KTN to your airline reservations in order to receive the TSA PreCheck® indicator on your boarding pass when traveling.

You can enroll at any participating CLEAR airport locations.

CLEAR Plus allows for a quick identity verification experience at the airport. Step right up to a CLEAR pod and verify you are you with your face, eyes, or fingers.

TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, it allows travelers to pass through expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets. This allows travelers to enjoy a more convenient and efficient experience at airport security. Many of our members find that these two services complement each other — providing the quickest, surest route through the airport.

CLEAR Plus, TSA PreCheck® and Global Entry are all separate services that help expedite different parts of the travel experience. At airports, CLEAR Plus speeds Members through the travel document check process on departing flights. CLEAR Members also enjoy an expedited screening process at sports stadiums and other partner services where CLEAR is used to confirm identity.

TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, it allows travelers to pass through expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets. This allows travelers to enjoy a more convenient and efficient experience at airport security.

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. Many of our members enjoy CLEAR Plus along with these other services, but CLEAR Plus Members do not need TSA PreCheck® or Global Entry to enjoy the benefits of CLEAR.

Membership qualifications vary for each program.

CLEAR Plus welcomes individuals 18 years of age and older. To enroll, you must have one of the following forms of photo identification: U.S. Driver's License, U.S. Passport, or U.S. State Issued ID. All forms of identification must be valid, unexpired, not amended and have a photo.

TSA PreCheck® membership is open to U.S. citizens, U.S. Nationals and Lawful Permanent Residents (LPR). To enroll, you must bring documents that meet both identity and citizenship requirements for the program. Applicants may be deemed ineligible due to incomplete or false application information, certain violations of federal security regulations, or disqualifying criminal offenses and other eligibility factors.

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TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, travelers are eligible for expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets.

TSA PreCheck® enrollment provided by CLEAR is only $77.95 for 5 years, equating to less than $16 a year. Renewal of your membership costs $68.95 for online renewals and $77.95 for in person renewals.

When bundling your enrollment or renewal, you enjoy special pricing on your first year of CLEAR Plus membership for a combined total of just $199 ($77.95 for TSA PreCheck® and $121.05 for CLEAR Plus; for online renewals you pay $68.95 for TSA PreCheck® and $130.05 for CLEAR Plus). In both instances, you will be granted TSA PreCheck® for 5 years and CLEAR Plus Membership for 1 year. Upon completion of both applications, you will receive a rebate on your CLEAR Plus Membership (up to $77.95).

If you are a member of the TSA PreCheck® Application Program, you may call us at (1-888-831-9070) 8am – 10pm ET, weekdays or email (CLEARCustomerSupport@tsa.dhs.gov) anytime to make changes to your name, address, or other information contained in your records. If you change your name and do not update your TSA PreCheck® membership to match the new details, you will not be able to use your TSA PreCheck® benefits when traveling until the name change process is completed.