While we are testing this service, reservations are by invitation only. Reservations made by anyone who didn’t receive an invitation to try the service may be canceled without notice. To join our waitlist, please email innovation@clearme.com.

Yes! We’re piloting this new service at DEN and while we learn and collect feedback we’re offering this service to select CLEAR Plus Members for free. In return, Members will be asked to share their candid feedback in the survey that they receive following each appointment.

This service is available regardless of whether you have TSA PreCheck^® or standard screening on your boarding pass. If travelers in your group have different types of screening, our Ambassador will share the best options to keep everyone moving.

Your Ambassador will coordinate a meeting point with you before you arrive at the airport via text message. They’ll try to meet you where you’ll be arriving at the airport to help you along the fastest way through DEN.

If you’ve already heard from your Ambassador, you can text them directly. If you need to reschedule your appointment within 10 hours of your arrival, please reach out to denversupport@clearme.com.

Of course! We’ll happily help get your bags to the right place. If you’re flying on a domestic itinerary with Delta or United, we’ll meet you at our bag drop station outside Door 600 West, where we will tag and check your bags for you. Otherwise, we’ll meet you where you arrive and help you get to the correct airline baggage counter.

You’ll need to reserve wheelchair services through your airline and meet them at your airline counter. Once you’ve checked in with your airline’s special services counter, we’ll gladly assist you from there and get you to the fastest way through DEN.

All airlines and flights departing DEN are eligible for this service. Just let us know which airline you're flying, and we’ll take care of the rest!

We’re regularly adding more slots to the calendar as we ramp up this pilot service at DEN. If you don’t see an available slot, keep checking back—we release more slots on a regular basis.

Yes! After security, we can bring you to your gate and everywhere in between—ensuring a seamless airport experience, from curb to gate.

Unfortunately, we don’t offer Ambassador Assist after your flight. If you would find this service valuable, please let us know in your feedback surveys!

Our Ambassadors are here to ensure your travel experience is seamless and stress-free. With Ambassador Assist, our team can help you with your carry-on luggage and bring you to your gate, lounge (if you have access), or a restaurant. Ambassadors can also help you find concessions or restrooms and wait for you for quick stops. Please note that our Ambassadors cannot wait with you at the gate, bring you from a lounge to the gate, watch your children or pets, accompany minors, or accept tips.

With Curb-to-CLEAR, our Ambassadors will meet you when you arrive, help you with your luggage, and bring you through the CLEAR Plus Lane. With Curb-to-Gate, our Ambassadors will also take you beyond security to your gate or anywhere along the way.