Support & Frequently Asked Questions (FAQs) | CLEAR

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How can I add family members to my account?

How CLEAR Plus Members
Can Use YYZ EXPRESS

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Bundle and save! Add up to 3 family members or friends to your account for $119 each. Family members under 18 years old can always join you in the CLEAR Lane for free.

To add a new CLEAR Plus Member log in HERE.
To add an existing CLEAR Plus Member, contact our Member Care team with the following details and we'll update your Family Plan for you:

1. Full name
2. Date of birth
3. Email address associated with their CLEAR Plus Membership
4. Email address associated with your CLEAR Plus Membership

CLEAR Plus Membership
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Why is identity important?

How CLEAR Plus Members
Can Use YYZ EXPRESS

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Identity is foundational to building trust online in the digital space. CLEAR1 gives you the confidence you’re only engaging with verified customers to create safer experiences and reduce fraud. To learn more, head to identity.clearme.com.

CLEAR1
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What are the special rates for American Express cardholders?

How CLEAR Plus Members
Can Use YYZ EXPRESS

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Members who enroll in CLEAR Plus and pay using select AMEX credit cards will receive statement credit to cover a portion or all of their Membership. These benefits only apply to cardholders who pay for CLEAR Plus using one of the cards specified below.

Statement credit up to $369 per calendar year:

American Express Centurion Card

Statement credit up to $199 per calendar year:

The Platinum Card® from American Express

The Business Platinum Card® from American Express

American Express Corporate Platinum Card®

American Express Green Card®

Hilton Honors American Express Aspire Card

Learn more on our blog: https://www.clearme.com/blog/american-express-clear.

Amex cardholders can find full details of their card's benefits at americanexpress.com.

Partners
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What are the special rates for Delta SkyMiles members?

How CLEAR Plus Members
Can Use YYZ EXPRESS

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CLEAR and Delta are pleased to offer preferred Membership rates for U.S.-based Delta SkyMiles® members.

Diamond Medallion & Delta 360°™ Members: Free annual Membership
Platinum/Gold/Silver Medallion Members and eligible Delta SkyMiles American Express Card Members: $159 annual Membership ($40 savings off the standard CLEAR Plus rate)
SkyMiles Members: $189 annual Membership

New to CLEAR? Click HERE to enroll and attach your Delta SkyMiles number to receive preferred pricing.

Existing CLEAR Plus Member? Click HERE to add your Delta SkyMiles number to receive preferred pricing.

Partners
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What does CLEAR use to verify my identity?

How CLEAR Plus Members
Can Use YYZ EXPRESS

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CLEAR performs certain checks on the information that you provide to us to verify your identity and may share information about these checks with a partner whose services you are choosing to use. This may include checks to confirm that you are you and that the information you provide is accurate. Examples may include confirming that the picture on your ID appears to match your selfie, assessing device fraud risk, or in the case of KYC compliance use cases, that your information does not appear on a sanctions list. With your consent, CLEAR may share these verification details with partners to help unlock their experience for you. Partners may also use this information for compliance reasons, or to help you troubleshoot.

CLEAR Plus uses biometrics to replace your I.D. for faster entry at airports. Biometrics are unique biological characteristics that can be used to identify you, including your eyes, fingers, and face.  

Privacy & Trust
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