CLEAR Support

TSA PreCheck® enrollment provided by CLEAR is only $77.95 for 5 years, equating to less than $16 a year. Renewal of your membership costs $68.95 for online renewals and $77.95 for in person renewals.

CLEAR Concierge Express is available at some of our busiest airports and gives CLEAR+ Members the option to be brought only through the CLEAR+ Lane. If your airport only has CLEAR Concierge Gate Service, our Ambassadors will take you beyond security to your gate or anywhere along the way.

When bundling your enrollment or renewal, you enjoy special pricing on your first year of CLEAR+ Membership for a combined total of just $209 ($77.95 for TSA PreCheck^® and $131.05 for CLEAR+; for online renewals you pay $68.95 for TSA PreCheck^® and $140.05 for CLEAR+). In both instances, you will be granted TSA PreCheck^® for 5 years and CLEAR+ Membership for 1 year. Upon completion of both applications, you will receive a rebate on your CLEAR+ Membership (up to $77.95).

If you are a member of the TSA PreCheck^® Application Program, you may call us at (1-888-831-9070) 8am – 10pm ET, weekdays or email (CLEARCustomerSupport@tsa.dhs.gov) anytime to make changes to your name, address, or other information contained in your records. If you change your name and do not update your TSA PreCheck^® membership to match the new details, you will not be able to use your TSA PreCheck^® benefits when traveling until the name change process is completed.

Service members of all branches of the armed forces and students at the armed forces’ service academies automatically enjoy TSA PreCheck^® benefits, with no need to enroll separately. Their DoD ID number is a 10-digit number on the back of the Common Access Card which serves as their Known Traveler Number (KTN).TSA PreCheck^® is not currently offered at discounted membership rates for senior citizens. However, please note that TSA allows travelers 75+ to leave shoes and a light jacket on during screening. For more information visit tsa.gov/travel/special-procedures/screening-passengers-75-and-older.

A KTN, or Known Traveler Number, is a unique number issued by the TSA indicating you’ve completed a Security Threat Assessment and are eligible for TSA PreCheck^® expedited screening. Your KTN is valid for 5 years and should be used when booking airline reservations.

No. TSA PreCheck^® benefits only apply to those who are enrolled and traveling with the TSA PreCheck^® indicator on their boarding pass.

Travelers 18 and older who do not have a TSA PreCheck^® indicator on their boarding pass must go through standard security lanes. For more information visit tsa.gov/precheck/faq.

Children ages 12 and under may use the TSA PreCheck^® lane when traveling with a parent or guardian who has the TSA PreCheck^® indicator on their boarding pass. Children 13-17 may join enrolled adults when traveling on the same reservation and if the TSA PreCheck^® indicator appears on the child’s boarding pass. For more information visit tsa.gov/precheck/faq.

Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck^® benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck^®. The adult will not be permitted to join the child in the TSA PreCheck^® lane.

When accompanied by a CLEAR+ Member, children 17 and under may use the standard CLEAR+ Lane. When accompanied by a CLEAR+ Member on the same reservation and has the TSA PreCheck^® indicator on their boarding pass, children ages 17 and under may go through the CLEAR+ with TSA PreCheck^® lane.

CLEAR+ Members save 4 hours per year on average. Join CLEAR+ today!

It depends on their age and whether they are traveling with a parent or guardian who has enrolled in TSA PreCheck^®: Children 12 and under may accompany an enrolled parent or guardian in the TSA PreCheck^® lanes without restriction. Children 13-17 may join enrolled adults when traveling on the same reservation and if the TSA PreCheck® indicator appears on the child’s boarding pass.

Any child traveling alone routinely may want to enroll in the program.Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck^® benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck^®. The adult will not be permitted to join the child in the TSA PreCheck^® lane.

The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. The name provided must be the name used when making your airline travel reservations.

If you or someone you know believes they have fallen victim to a scam, report it to your local police department and file a report at the Federal Trade Commission’s website, ReportFraud.ftc.gov. Additionally, contact your bank or credit card company immediately and inform them of the fraudulent charge. Please note, neither TSA nor CLEAR will issue a reimbursement to applicants who attempt to enroll in TSA PreCheck^® through a fraudulent website.