CLEAR Support & FAQs

We're sorry to see you go! But we understand things change.

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To cancel your Membership, follow these steps:

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2.) Select 'Billing and Membership' from the lefthand menu.

3.) Click the right arrow next to 'CLEAR Plus Membership' which lists your pay structure and next billing cycle.

4.) Under your CLEAR Plus Membership details and benefits, select 'Cancel Membership' and follow the remaining steps.

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OR

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1.) Select “Chat with us” to chat with our Digital Ambassador, Halo, and take care of this in just a few seconds.
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If you are on a trial period, you will not be charged if you cancel before the last day of your trial.
If you joined CLEAR Plus through another Member’s Family Plan, only the main account holder can make changes.

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CLEAR offers a variety of frictionless experiences to make traveling easier.

CLEAR Plus is our airport Membership that keeps you moving faster and easier through security at 57 airports nationwide. Simply step up to a pod in one of our CLEAR Lanes and verify you are you. No need to make a reservation ahead of time!

RESERVE, on the other hand, is a free service only available at select airports and requires booking your spot ahead of time. RESERVE provides a more predictable experience than standard airport security, but it still requires you to show a TSA officer your I.D. to verify it's you.

CLEAR is fully user opt-in and gives customers control of their personal information. Because of this, CLEAR Verified will only share with you the information absolutely necessary to unlock experiences.

No. If you'd like to use the CLEAR Lane, you will need to become a CLEAR Plus Member. You can sign up in just minutes here and experience faster and easier airport security at 57 airports nationwide without making a reservation.

Nothing! RESERVE is a free service.

Currently you must be 18 or older and enrolled in CLEAR to create a digital vaccine card.

Easily create a Digital Vaccine Card in the CLEAR App by securely connecting to your vaccine provider, uploading your CDC card, or connecting to a SMART vaccine card. Once you've created a Digital Vaccine Card, you'll be able to show it as proof of vaccination wherever you may need to.

All LinkedIn mobile app users in the U.S., Mexico, and Canada, with U.S., Mexican, or Canadian phone numbers, will be eligible to verify their profile via CLEAR.

MVP, MVP Gold, MVP Gold 75k and MVP Gold 100k members will receive 1,500 miles for enrolling in CLEAR Plus for the first time at the $189 rate, and 1,250 miles for renewing/reinstating their CLEAR Plus accounts at the $189 rate.

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To see the list of lab providers accepted through CLEAR Health Pass, please visit www.clearme.com/hawaii. Scroll down to "Need help locating an approved lab to get a test near you?" and click on your region.