CLEAR Support & FAQs

To see the list of lab providers accepted through CLEAR Health Pass, please visit www.clearme.com/hawaii. Scroll down to "Need help locating an approved lab to get a test near you?" and click on your region.

If you don’t immediately see the option to verify your profile, try updating the LinkedIn app on your phone or check back in a few days.

CLEAR Verified takes on the identity proofing digitally; eliminating the need for in-person reviews, hardware, and Ambassadors.

Delta SkyMiles^®: Click here to add your Delta SkyMiles^® number to your existing Membership. ‍

United MileagePlus^®: Click here to add your United MileagePlus^® number to your existing Membership.

Once linked, your pricing will change for your upcoming renewal rate. If your CLEAR Plus account was created or renewed within the last 60 days, you'll receive a refund for the difference of what you paid. Refunds normally take 3-5 business days.

With a partnership experience that’s designed to balance speed and security, CLEAR verifies your customers in real-time. With a few simple steps such as snapping a selfie or scanning their government-issued ID, your customers are verified in a matter of seconds.

You are you, and your personal information is yours. It is our policy to never sell your data and always has been.

You may take the quiz up to twice in one enrollment session. If you fail the quiz after the second attempt, you can try again in the next 24 hours.

This experience will be available to new Avis Preferred members who make their reservation at one of the available Avis airport locations listed above. You will only need to verify with CLEAR once for a faster rental experience every time.

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Our 15+ sports stadium venues offer complimentary CLEAR membership.

We are committed to getting back to our candidates, which is typically within a week after your interview.