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What do I need to verify with CLEAR?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

To verify with CLEAR, simply log in to your CLEAR account and snap a quick photo.

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Not a CLEAR Member? Create your free CLEAR account with My Health Record NY. You will need your government-issued ID and a cell phone with a front-facing camera. If you don’t have these, contact My Health Record NY for alternative ways to verify you are you.

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Do you need TSA PreCheck® to use CLEAR Ambassador Assist?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

This service is available regardless of whether you have TSA PreCheck^® or standard screening on your boarding pass. If travelers in your group have different types of screening, our Ambassador will share the best options to keep everyone moving.

CLEAR Ambassador Assist

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How do I know if my airport has the EnVe Pod?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

You can ask a CLEAR Ambassador! We’re introducing our new EnVe Pods across our nationwide network through 2025, so you might only see them in select airports.

CLEAR Plus Membership

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How long will it take for my Known Traveler Number (KTN) to arrive so I can use the TSA PreCheck® lanes?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

Most TSA PreCheck® applicants receive their KTN in 3-5 days, though some applications can take up to 60 days. TSA PreCheck® applicants will receive notice of their approval status and KTN by email or phone. You can also check your status on our website at tsaprecheckbyclear.tsa.dhs.gov or contact customer support via phone (1-888-831-9070) or email (CLEARCustomerSupport@tsa.dhs.gov). Be sure to add your KTN in the appropriate field when booking your airline reservations.

TSA PreCheck® through CLEAR

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Where do I meet my Ambassador?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

Your Ambassador will coordinate a meeting point with you before you arrive at the airport via text message. They’ll try to meet you where you’ll be arriving to help you along the fastest way through the airport.

CLEAR Ambassador Assist

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Will the EnVe Pod be available at all airports?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

Yes! EnVe Pods will be available at all CLEAR Plus airports through 2025.

CLEAR Plus Membership

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Can I complete one application for both CLEAR Plus and TSA PreCheck®?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

Separate applications are required; however, you can complete both at participating CLEAR locations. When you sign up for CLEAR Plus, you have the option to bundle TSA PreCheck® enrollment with your CLEAR Plus membership to receive a pricing incentive and experience the best of both worlds.

TSA PreCheck® through CLEAR

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Will EnVe Pods make the experience faster?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

Yes! CLEAR Plus Members can now verify 3x faster with our new EnVe Pods.

CLEAR Plus Membership

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Am I automatically enrolled in CLEAR Plus if I apply for TSA PreCheck®?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

No, enrolling in one program does not grant automatic membership in the other.

TSA PreCheck® through CLEAR

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Why is CLEAR introducing face-first technology?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

We are introducing face-first technology to give Members a faster verification. CLEAR Plus Members can now verify 3x faster with our new EnVe Pods.

CLEAR Plus Membership

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