CLEAR Support & FAQs

You can enroll at any participating CLEAR airport locations.

CLEAR Plus, TSA PreCheck® and Global Entry are all separate services that help expedite different parts of the travel experience. At airports, CLEAR Plus speeds Members through the travel document check process on departing flights. CLEAR Members also enjoy an expedited screening process at sports stadiums and other partner services where CLEAR is used to confirm identity.

TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, it allows travelers to pass through expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets. This allows travelers to enjoy a more convenient and efficient experience at airport security.

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. Many of our members enjoy CLEAR Plus along with these other services, but CLEAR Plus Members do not need TSA PreCheck® or Global Entry to enjoy the benefits of CLEAR.

Membership qualifications vary for each program.

CLEAR Plus welcomes individuals 18 years of age and older. To enroll, you must have one of the following forms of photo identification: U.S. Driver's License, U.S. Passport, or U.S. State Issued ID. All forms of identification must be valid, unexpired, not amended and have a photo.

TSA PreCheck® membership is open to U.S. citizens, U.S. Nationals and Lawful Permanent Residents (LPR). To enroll, you must bring documents that meet both identity and citizenship requirements for the program. Applicants may be deemed ineligible due to incomplete or false application information, certain violations of federal security regulations, or disqualifying criminal offenses and other eligibility factors.

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TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, travelers are eligible for expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets.

TSA PreCheck® enrollment provided by CLEAR is only $77.95 for 5 years, equating to less than $16 a year. Renewal of your membership costs $68.95 for online renewals and $77.95 for in person renewals.

Curb-to-CLEAR is available at some of our busiest airports and gives CLEAR Plus Members the option to be brought only through the CLEAR Plus Lane. If your airport only has Curb-to-Gate, our Ambassadors will take you beyond security to your gate or anywhere along the way.

When bundling your enrollment or renewal, you enjoy special pricing on your first year of CLEAR Plus membership for a combined total of just $199 ($77.95 for TSA PreCheck® and $121.05 for CLEAR Plus; for online renewals you pay $68.95 for TSA PreCheck® and $130.05 for CLEAR Plus). In both instances, you will be granted TSA PreCheck® for 5 years and CLEAR Plus Membership for 1 year. Upon completion of both applications, you will receive a rebate on your CLEAR Plus Membership (up to $77.95).

If you are a member of the TSA PreCheck® Application Program, you may call us at (1-888-831-9070) 8am – 10pm ET, weekdays or email (CLEARCustomerSupport@tsa.dhs.gov) anytime to make changes to your name, address, or other information contained in your records. If you change your name and do not update your TSA PreCheck® membership to match the new details, you will not be able to use your TSA PreCheck® benefits when traveling until the name change process is completed.

Service members of all branches of the armed forces and students at the armed forces’ service academies automatically enjoy TSA PreCheck® benefits, with no need to enroll separately. Their DoD ID number is a 10-digit number on the back of the Common Access Card which serves as their Known Traveler Number (KTN).TSA PreCheck® is not currently offered at discounted membership rates for senior citizens. However, please note that TSA allows travelers 75+ to leave shoes and a light jacket on during screening. For more information visit tsa.gov/travel/special-procedures/screening-passengers-75-and-older.

A KTN, or Known Traveler Number, is a unique number issued by the TSA indicating you’ve completed a Security Threat Assessment and are eligible for TSA PreCheck® expedited screening. Your KTN is valid for 5 years and should be used when booking airline reservations.