CLEAR Support & FAQs

No. TSA PreCheck® benefits only apply to those who are enrolled and traveling with the TSA PreCheck® indicator on their boarding pass.

Travelers 18 and older who do not have a TSA PreCheck® indicator on their boarding pass must go through standard security lanes. For more information visit tsa.gov/precheck/faq.

Children ages 12 and under may use the TSA PreCheck® lane when traveling with a parent or guardian who has the TSA PreCheck® indicator on their boarding pass. Children 13-17 may join enrolled adults when traveling on the same reservation and if the TSA PreCheck® indicator appears on the child’s boarding pass. For more information visit tsa.gov/precheck/faq.

Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck® benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck®. The adult will not be permitted to join the child in the TSA PreCheck® lane.

When accompanied by a CLEAR Plus member, children 17 and under may use the standard CLEAR Plus Lane. When accompanied by a CLEAR Plus member on the same reservation and has the TSA PreCheck® indicator on their boarding pass, children ages 17 and under may go through the CLEAR Plus with TSA PreCheck® Lane.

It depends on their age and whether they are traveling with a parent or guardian who has enrolled in TSA PreCheck®: Children 12 and under may accompany an enrolled parent or guardian in the TSA PreCheck® lanes without restriction.Children 13-17 may join enrolled adults when traveling on the same reservation and if the TSA PreCheck® indicator appears on the child’s boarding pass.

Any child traveling alone routinely may want to enroll in the program.Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck® benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck®. The adult will not be permitted to join the child in the TSA PreCheck® lane.

The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. The name provided must be the name used when making your airline travel reservations.

If you or someone you know believes they have fallen victim to a scam, report it to your local police department and file a report at the Federal Trade Commission’s website, ReportFraud.ftc.gov. Additionally, contact your bank or credit card company immediately and inform them of the fraudulent charge. Please note, neither TSA nor CLEAR will issue a reimbursement to applicants who attempt to enroll in TSA PreCheck® through a fraudulent website.